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Customer Service
By: Tom Perkins
Learn how paying more attention to your repeat clients, will likely increase your profitability.(read entire article)
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By: Jeff Casmer
How can you retain your leads and prospects, and ensure that they buy from you and not from your competition?(read entire article)
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By: James MacKay
A Waitress Pad is a waitress' or waiters, best friend. It is the one organizational tool that they have at their disposal. It is the one tool which will help them to insure the customer receives the correct meal and is pleased.(read entire article)
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By: Anna Woodward
How do I find you, how do I find out where you are, and how fast can I talk to you?(read entire article)
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By: Bob Hett
Let’s face it, good customer service can make or break a company. Even if the product is top-notch, if the sales representatives don’t have great customer service skills, it doesn’t matter. Customer service should be a number one priority to any business.(read entire article)
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By: Pj Germain
In the competitive world of today, the small things sometimes measure the fine line between success and failure: The caring smile of each employee, the extra effort to meet a deadline, one final check of a job before it goes to the customer, and the momen(read entire article)
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By: John Stanley
The world is dividing into two and customer service providers need to know which camp they belong to. Customers are either wanting to save time or savour time and your customer service will be judged on how you read your customers and which of the above(read entire article)
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By: Maria Marsala
Are there times that your stomach churns when you hear a clients voice? Do you have many "clients from hell"? If so, you may have Client Resentment Disease.(read entire article)
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By: David Cowgill
Customer relationship management (CRM) has consistently been perceived as a high-risk, high-reward application area within e-business.(read entire article)
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By: Dan Cosgrove
If you are a retail business owner or manager, be assured of one thing: employees are stealing from you. This article offers pragmatic tips you can put into action immediately to stem employee theft loses.(read entire article)
View : 2 Times
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